Forum Discussion

Louise-Landloch's avatar
2 years ago

Cannot open my file

Hi, Every time I try to log I get this message; this company file is currently backing up. You can sign in once the back up is complete. I am fairly sure I will need the file re-set.
  • Isaiah_C's avatar
    2 years ago

    Hi Louise-Landloch,

     

    Thank you for the post and welcome to the Community Forum! Thank you for providing the error message and I'm sorry for the inconvenience it may have caused. I've run a script over the file and please let me know how it goes.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind regards,

    Sai