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bower1's avatar
bower1
Experienced User
6 months ago

Hi, I am unable to authenticate Company files on line with older version MYOB Account right. Why does it keep requesting this every 3 or 4 months. Thankyou

  Hi, I am unable to authenticate Company files on line with older version MYOB Account right. Why does it keep requesting this every 3 or 4 months. Thankyou
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bower1's avatar
bower1
Experienced User

Hi Earl, I have rechecked the email address linked with my MYOB and I have not been sent a file so I can confirm in MYOB.  Did you receive my Private message okay with the relevant details for the MYOB so you could then send me the file to load?  Thanks LIndy

Earl_HD's avatar
Earl_HD
MYOB Moderator
5 months ago

Hi bower1 ,

Thank you for confirming. I have received your private message and successfully activated your Company File. The license file has been sent to your email.

Feel free to post again if you need further assistance; we're happy to help!

Regards,
Earl

  • bower1's avatar
    bower1
    Experienced User
    5 months ago

    Hi Earl, Thanks for all your efforts assisting me. I have now received the file and loaded to MYOB with success. So very much appreciated.  Regards Lindy

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      5 months ago

      Hi bower1 ,

      You're very welcome. Feel free to start a new post if you have further queries and one of us will be happy to assist you.

      Regards,
      Earl

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