Forum Discussion
Doreen_P
28 days agoMYOB Moderator
Hi there karenlee11,
I understand that you're having difficulties opening your file in AccountRight. No worries, here's a thread on the Community Forum that will guide you through how to fix the error message you're having, which is the Invalid Fingerprint (1000014).
Best regards,
Doreen
- 28 days ago
That is so complicated I have know idea how to do that. It’s so hard to get through on the phone these days to speak to anyone for technical support , is that my only avenue? This reply didn’t come through my email, it usually does if there is a reply j