Forum Discussion
Doreen_P
MYOB Moderator
Hi there karenlee11,
I understand that you're having difficulties opening your file in AccountRight. No worries, here's a thread on the Community Forum that will guide you through how to fix the error message you're having, which is the Invalid Fingerprint (1000014).
Best regards,
Doreen
28 days ago
That is so complicated I have know idea how to do that. It’s so hard to get through on the phone these days to speak to anyone for technical support , is that my only avenue? This reply didn’t come through my email, it usually does if there is a reply j