8 months ago
Issues with image uploads
I'm having an issue with photo uploads to some item pages. When I upload an image it will appear fine and then when I click away to another page and back again it will become tiny (see attached image...
Hi MDon24,
Welcome to the Community Forum, we appreciate the attached screenshot.
Upon review, there don't seem to be any reported issues that match yours. It's possible that the cache data of the application could be causing this. Clearing your AccountRight cache may help, and you can find the steps here: https://community.myob.com/t5/AccountRight-Installing-and/Clearing-the-AccountRight-Cache/td-p/592973
If the issue continues after clearing the cache, consider reaching out to the support team. Visit myob.com/support or myaccount.myob.com to interact with MOCA, our virtual assistant, for help. If MOCA can't resolve your issue, you'll be automatically connected to our live chat team.
Please let us know if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
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