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JoanneMcG's avatar
JoanneMcG
Trusted Cover User
2 years ago

Myob file stuck in backup, its need to be reset please - urgent

Hello, my file is stuck in backup mode I did a back up, it seemed to stop It then said connection with server lost I then received message saying back up complete I tried to log back into file an...
  • Leneth_A's avatar
    2 years ago

    Hi JoanneMcG

     

    Thanks for your post and Welcome to the Community Forum. It's great to have you here in the Community forum

     

    I have reset that company file back to Active for you. This should allow you to login back into that company file as intended. Please restart AccountRight then access the file again.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth