Forum Discussion

4 months ago

MYOB Stuck in Backup

Hi, our MYOB account is stuck in backup mode and we urgently need to get into MYOB. We are receiving the following error "The company file is currently backing up. You can sign on once the backup...

Isaiah_C
4 months ago
Hi RachelWill,

I've made an adjustment on your file. Please let me know if it's now working.

Regards,

Sai

Isaiah_C

MYOB Moderator

4 months ago

Hi RachelWill,

I've made an adjustment on your file. Please let me know if it's now working.

Regards,

Sai

RachelWill
4 months ago
Thank you Sai, it is working now.
- Isaiah_C
  MYOB Moderator
  4 months ago
  Hi RachelWill,
  
  I'm glad it's working now. If you need assistance in the future, please feel free to post again.
  
  Regards,
  
  Sai
John_MTS
4 months ago
Hi Sai,

Are you able to assist with my company file as well? I have the same issue?

Please feel free to E-mail me if you need any additional information from me to fix this.

Thanks,
John.B
- Isaiah_C
  MYOB Moderator
  4 months ago
  Hi John_MTS,
  
  Please confirm if it's now working on your end. I've made an adjustment on your file as well.
  
  Regards,
  
  Sai