Forum Discussion

RachelWill's avatar
RachelWill
4 months ago

MYOB Stuck in Backup

Hi, our MYOB account is stuck in backup mode and we urgently need to get into MYOB.   We are receiving the following error "The company file is currently backing up. You can sign on once the backup...
  • Isaiah_C's avatar
    Isaiah_C
    4 months ago

    Hi RachelWill,

     

    I've made an adjustment on your file. Please let me know if it's now working.

     

    Regards,

    Sai

     

demi1's avatar
demi1
3 months ago

Hi, our MYOB account is stuck in backup mode and we urgently need to get into MYOB.

 

We are receiving the following error "The company file is currently backing up. You can sign on once the backup is complete."

 

Can someone please help as soon as possible?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 months ago

    Hi demi1,

     

    I wanted to inform you that I've made the necessary adjustment to your file as discussed. Please take a moment to review it on your end and let me know how it works for you.

     

    Regards,

    Sai

     

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