Unable to edit payment/billing details
I am trying to update our payment details for our MYOB subscription, however when I log in and go to 'View Payment Details' there is no option to edit.
I have tried following the online instructions step by step but to no avail - there is no way to change our payment method, it just lists the current payment details with no option to edit. Please assist asap.
Hi SallyC_1983
Thanks for your post. To update your payment profile/credit card details with MYOB, you do need to be the billing/subscription contact on the account. Once you are:
- Open My Account (myaccount.myob.com)
- Click View payment details to see the currently used billing details
- Click Edit
- Choose either Credit / debit card or Direct debit
- Enter in the requested details and click Save
