Forum Discussion

L17's avatar
L17
12 days ago

Unable to login

Hi, I have just upgraded a file after it prompted me to. Not sure if it upgraded or not and now it does not open. I deleted the cache files as per a previous discussion I saw, but the file still do...
Doreen_P's avatar
Doreen_P
MYOB Moderator
12 days ago

Hey L17,

 

Have you received any error messages when trying to open the file? If so, could you please let me know what the error message says? I've also run a script on your company file that might help. Please try logging out and then logging back in to see if that resolves the issue.

 

Best regards,

Doreen

  • L17's avatar
    L17
    12 days ago

    Hi Doreen, I still cannot login. It just closes after I log in and leaves no error message.

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