Forum Discussion

feebster's avatar
feebster
Experienced User
4 years ago

Autobuild Report shows no results

Hello   The auto build items report, comes up with no items to display, even though we do have auto builds. Can this be fixed?   Thank you
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi feebster 

     

    Thank you for confirming that information


    I have arranged for the necessary script to be run over that company file. I would recommend closing down and reopening that company file before trying that report again.


    Let us know how you get on and if you require further assistance.

Steven_M's avatar
Steven_M
Former Staff

Hi feebster 

 

Sounds a little like we might need to arrange for a script to be run over the company file for you. Would you mind confirming the following information so we can get that run for you:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight
feebster's avatar
feebster
Experienced User
4 years ago

Thanks Steven

The company file is stored online

Serial number last 4 digits: 0093

Company File ID: 6

  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi feebster 

     

    Thank you for confirming that information


    I have arranged for the necessary script to be run over that company file. I would recommend closing down and reopening that company file before trying that report again.


    Let us know how you get on and if you require further assistance.

    • feebster's avatar
      feebster
      Experienced User
      4 years ago

      Sorted it, thanks heaps

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