Forum Discussion

Tropicalbird's avatar
Tropicalbird
Experienced Cover User
9 days ago

Issue with JOB PROFIT and LOSS Report

Just wanting to highlight an issue with the Job Profit and Loss Report- when wanting to display transactions excluding year end adjustments - the report is not responding. It displays the same report...
Tropicalbird's avatar
Tropicalbird
Experienced Cover User
16 hours ago

Hi Genreve, it is now 9 days and still no resolution and approximately 5 hrs spent on the phone with MYOB representatives - on two different occasions. Needless to say, I am not impressed with MYOB's attention to this matter. This was a feature that used to work and is now no longer operational. 

 

Disgruntled Customer.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    14 hours ago

    Hi Tropicalbird, 

     

    I'm sorry to hear about the experience you have with reaching out to support. For now, the workaround is to use the browser version of AccountRight to produce the Jobs Profit and Loss report. As for the fixes/update, we will need to wait for now. 

     

    We appreciate your patience. 

     

    Thanks,
    Genreve