WillN
6 months agoExperienced Cover User
Reporting continuous logout issue.
I get this every time I log out. Don't require support, just reporting, thanks:
Hi WillN,
Thanks for your detailed post, and my apologies for the late response.
After conducting an investigation into this issue, we have identified a solution. Please log in to the security center directly at https://my.account.myob.com. Then, choose the option 'Change your 2fa device' or 'Get started' (depending on whether you currently have 2fa via email or app enabled).
It's important to note that before initiating the recovery process from the email link, ensure that all web browser windows are closed.Please do let me know how you go on this.
Regards,Earl