Forum Discussion

2 years ago

Page size in receivables reports has changed and I can't change back

MYOB kicked me out and now my receivables detail reports are on a weird page size. I try to change the page size but get the error that MYOB has encountered an error and has to close. I have attached...

errorLog1.11.23.txt8 KB

Genreve_S

MYOB Moderator

Hi ChantalA,

Thanks for posting your concern in the forum.

I'm sorry to hear about your issue with the format of your receivables report and we appreciate your time attaching the error log. In my understanding, this error log shows an error about the regression that should have been fixed in a later version of AccountRight. If you haven't already, please install the latest version of AccountRight (AccountRight 2023.9).

If the issue persist while in the latest version, I suggest clearing the cache of your AccountRight.

Let us know if you require any further assistance with this.

Thanks,

Genreve