Session Reports
Can someone please advise where I can locate a session report to show what users have logged in and what has been changed/deleted/entered etc.
Problem
All the opening balances have gone from my clients accounts that has been operating for many years and all of a sudden opening balances are gone/bank feed errors are happening, Account List names have changed (gone back to genric) and other changes have been made.
On checking with the accountant they notice this as well and thought I might have done something - which I did not do, so we are thinking that the owner has by mistake made changes without realising what they were doing.
I am looking for the report that used to show when someone logged in and what they did when logged in to see if we can back track to when the problem may have happen - as at EOM Dec 2020 all was fine and correct.
On looking in MYOB AR - I can see security reports but this does not show changes made - any assistance would be appreciated - as backups on PC are not done by myself and accountant has not done for awhile (lesson learnt there) - do back ups on cloud MYOB happen automatically?
Thank you
Hi Misha70
For online server backup retrieval, we do require payment on a credit card for that fee.
Depending on the file and when the backup was taken we would typically be able to provide a backup for around that timeframe. Would need that private message of the serial number and company file ID to confirm what options we do have for backups around that timeframe that we can provide.