Forum Discussion
Hi KobusD,
For each journal, the value should only appear in one column, either debit or credit. This issue is likely due to the linked account. I recommend recapping the transaction to see which accounts are involved in the purchase journal. You can do this by following the steps in this link (Recapping Transactions).
If the issue persists and there are no errors after checking the recap, please create a support ticket from the My Account window for further troubleshooting.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve
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