Forum Discussion
Hi Joelene!
We are aware of users experiencing rejected returns with the error: CMN.ATO.IITR.EM0053, however if you check the Tax Agent Portal - you will see that the return has actually been received and accepted by the ATO.
Once you have confirmed this, you can manually update the status of the return to lodged.
You can do this by opening the tax return, going to Lodgement > Update > IPTCF Forms > Single Return and selecting the status as 'Lodged’.
If you need assistance please contact support on 1300 555 117.
Amy
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