3 years ago
rejecting emails
just started recently with two of our main suppliers invoices getting rejected, they just keep on bouncing back to us. Emails work fine through outlook . If anyone able to help out with this please.
Hi Air19
When an email is rejected it generally means the recipient's mail options have determined apps.myob.com is not a safe sender. Make sure to check their spam folder and whitelist the domain @apps.myob.com
To check if the email is blacklisted at our end, can you please send me a private message with the impacted email addresses.
Removed email addresses from the blacklist ~YS