Forum Discussion

2 years ago

Emails rejected

How can I get MYOB to fix a problem where invoices emailed to bigpond email accounts are not going through?

Doreen_P
2 years ago
Hi, CJACH

Thanks for your post.

To further assist you with your concern, kindly send us the following details:

Serial number

Name of primary contact and email address

Impacted email address

Best regards,

Doreen

Doreen_P
MYOB Moderator
2 years ago
Hi, ConfusedJ

We would like to follow up on your concern to see if you still require any further assistance. Please let us know and don't hesitate to reach out to us.

Best regards,

Doreen
- CJACH
  Contributing User
  2 years ago
  Having the same issue with bigpond emails, started last week. Get the following email "Sorry, email delivery was unsuccessful."
  - Doreen_P
    MYOB Moderator
    2 years ago
    Hi, CJACH
    
    Thanks for your post.
    
    To further assist you with your concern, kindly send us the following details:
    
    Serial number
    
    Name of primary contact and email address
    
    Impacted email address
    
    Best regards,
    
    Doreen
Doreen_P
MYOB Moderator
2 years ago
Hi, CJACH

We recently requested additional information and are awaiting your response. We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.

Best regards,

Doreen

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