Forum Discussion

BL01's avatar
BL01
Contributing User
7 days ago

ABA file not recognised by bank

I'm trying to upload my MYOB generated ABA file to Bank SA, yet their portal is saying it doesn't recognise the file format.  Is anyone else having this problem?  

ABA files
  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    7 days ago

    Hi BL01,

     

     I'm sorry to hear you're having trouble uploading your ABA file from MYOB. Please ensure the ABA file was generated directly from the software without any manual edits, as changes can sometimes alter the file's compatibility.

     

    At the moment, we haven't received any reports of similar issues from other users, so it might be something specific to the file setup or the portal. I recommend as well reaching out to BankSA's support for specific guidance on file compatibility.

     

    Regards,

    Sai

    • BL01's avatar
      BL01
      Contributing User
      6 days ago

      Thank you Sai, however I have made no manual edits to the file.  

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        6 days ago

        Hi BL01,

         

        The best next step is to proceed with option 2, which is to contact Bank SA support. They should be able to assist you directly with resolving this issue.

         

        Regards,

        Sai

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