Approving Bank Feeds with one payment for 2 items

Hi Hubertien 

Thanks for your post. I removed your screenshot as it contained sensitive information. Please make sure you remove information like names, account balances and bank details prior to posting screenshots on the public Forum.

How you resolve your issue will depend on if the Pay from Account in the Pay Bills transaction is the bank account or the electronic clearing account.

If it's the electronic clearing account:

1. Go to Prepare electronic payments 
2. Enter the date payment was made
3. Tick those two Pay Bills transaction
4. Click on Bank file
5. When the Save as window opens click on Cancel, you don't need to save and upload the file as payment has already been made
6. You'll now be able to match the bank feed transaction with the electronic payment transaction

If it's the bank account:

1. Open the Pay bills transactions
2. Change the Pay from Account to a suspense/clearing account
3. Go to Transfer money
4. Enter the date of the payment
5. Transfer from account is the bank account
6. Transfer to account is the suspense/clearing account
7. Amount is the total of the withdrawal, $450.13
8. You'll now be able to match the bank feed with the transfer money transaction

Please let me know how you go with this.

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