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GeneralSurgAu's avatar
GeneralSurgAu
Contributing Cover User
2 years ago

Automatic BPAY deposits

I've noticed in the last week that MYOB has started to automatically batch payments received by BPAY into a Bank Deposit. However, rather than creating a deposit to "Cash at Bank" (the usualy process when creating a manual Bank Deposit) it is being created as a deposit from Undeposited Funds to "Undeposited Funds"! The BPAY payments then disappear altogether from the list of available transactions in the Bank Deposits window.

 

The only way for me to trace them is via the Bank Register - I then need to delete the automatic deposit, so that the BPAY Payments can be ticked in Bank Deposit and transferred in a batch to "Cash at Bank".

 

This has only just started happening, after years of receiving payments via BPAY. Can someone advise if there is a setting that I can disable to stop MYOB automatically creating batched Bank Deposits? Many thanks.

  • This morning the same thing has happened, but with Credit Card payments received via MYOB Online Payments.

     

     

    The only setting that I can see to change is this one:

     

    However, I don't want every payment received to go directly into "Cash at Bank" - I need to be able to batch payments together into their total deposit amount. Any help or suggestions would be gratefully received! 

  • GeneralSurgAu's avatar
    GeneralSurgAu
    Contributing Cover User

    This morning the same thing has happened, but with Credit Card payments received via MYOB Online Payments.

     

     

    The only setting that I can see to change is this one:

     

    However, I don't want every payment received to go directly into "Cash at Bank" - I need to be able to batch payments together into their total deposit amount. Any help or suggestions would be gratefully received! 

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