Forum Discussion

chloeluhrs1's avatar
chloeluhrs1
3 years ago

Bank Feeds: Approved

MYOB Bank Feeds not showing any Transactions under Approved.  We use this function to assist in allocating payments.   Thanks
Melisa_D's avatar
Melisa_D
Former Staff

Hi chloeluhrs1,

 

Thanks for your post and welcome to the Community Forum ! This approved option will show bank feed transactions that have been approved, if you're wanting to approve new bank feed transactions you'd need to select unallocated in that drop down. 

 

However if you'd like to see the transactions you've approved and they're not appearing, can you please attach a screenshot so I can take a look into this for you. 

chloeluhrs1's avatar
chloeluhrs1
3 years ago

Hi Melissa, 

 

We would like to see approved transactions - which are not appearing and have been having this issue for a couple of weeks. 

 

Thanks, 

Chloe

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi chloeluhrs1, 

     

    That does seem strange, can you please clear your AccountRight cache. Once cleared can you sign back into your file and check to see if the transactions have appeared. 

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