Bank Feeds stopped working
Hello
Our bank feeds have worked perfectly fine until 9th March 2022. From this date they stopped feeding. I rang MYOB and was told I have to apply again but this doesn't seem right to me. Can someone assist?
Thank you.
Forum Discussion
Hi Melissa
Our serial number ends in 0030 and bank accounts affected are:
#3293 St George
#8918 Commonwealth
Thank you
Regards
Leeanne
Hi Lee1313,
Thanks for confirming that. For account ending in 293, I can see that there are transaction but I'm not sure why they've stopped coming through to your account. I've submitted a bankfeed ticket so our bankfeeds team can take a look into this for you the case number is case01028224, once resolved they will email you an update.
In regards to account ending in 918, I can't find information on that bankfeed account. Can you please send me a private message with a screenshot of your manage bankfeeds feed so I can take a look into this further for you.
