Bank Reconciliation Balance is incorrect

Question

Hi,&nbsp;&nbsp;We have transactions from 14/07/2022.All of sudden, the monthly bank reconciliation is out of $179.64.So I undo the bank reconciliation to the begning of the system which is 31/07/2022 and balance must be 0 but it stills out of 179.64.&nbsp;Please find the attached file and advie us.&nbsp;Thank You.Jihwa Jung&nbsp;&nbsp;

doreen_p · Answer

Hi, JihwaJung
&nbsp;
We sent you a private message requesting additional details to further assist you with your concern. Kindly check your inbox, as we are looking forward to your response.
&nbsp;
Best regards,
Doreen

doreen_p · Answer

Hi, JihwaJung
&nbsp;
We were able to assist through private messages and relay the concern to the relevant team. Should you have any issues, feel free to post again.
&nbsp;
Best regards,
Doreen

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Bank Reconciliation Balance is incorrect

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