Forum Discussion

JaneyP's avatar
JaneyP
Contributing User
8 days ago

Customer Direct Debits

Can I upload a direct debit collection file from MYOB to import into my bank account to process direct debits from customers?
  • Isaiah_C's avatar
    Isaiah_C
    3 days ago

    Hi JaneyP,

     

    AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.

     

    Regards,

    Sai

JaneyP's avatar
JaneyP
Contributing User

How do I process DD payments from our customers?

Is there a template or file to import into the bank each month?

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
3 days ago

Hi JaneyP,

 

AccountRight does not support the direct debit processing feature or the ability to create a bank file for customer payments. Please see this post that is related to your concern, as it may provide additional context or tips for handling these types of payments effectively.

 

Regards,

Sai

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