Forum Discussion

Mel_Mel's avatar
Mel_Mel
Trusted Cover User
2 years ago

How To Reactivate A Cancelled Bank Feed

Hi, I've started a new job where the main bank account has been cancelled by the previous person handling the accounts.  I've tried looking around to see how to reapply to restart this feed, can someone point me in the right direction and give me advice on the best way to do this?

 

Thank you.

  • Tracey_H's avatar
    Tracey_H
    2 years ago

    Hi Mel_Mel 

     

    Thanks for your post. The Help Article, Set up bank feeds, has detailed instructions to guide you through reapplying for that bank feed.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi Mel_Mel 

     

    Thanks for your post. The Help Article, Set up bank feeds, has detailed instructions to guide you through reapplying for that bank feed.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Mel_Mel's avatar
      Mel_Mel
      Trusted Cover User
      2 years ago


      Thank you, after I posted this (and wasn't able to delete my post) I figured out my problem was I had been logged in as administrator and not owner. 

       

      Thanks heaps!

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