New CBA bank feed not working

I requested two new CBA bank feeds on the 18th of Feb.  One in an exisiting MYOB data file (which came through on the 19th of Feb) and the second one is in a new data file which is still not showing under bank feeds.

Both accounts say 'Status Connected' in NetBank.  I have linked the account under bank feeds.  I have checked the status but still nothing.

I called the MYOB 1300 number.  It took me 45 mins for my call to be answered, then I was on hold on and off for over an hour before I was cut off so I thought I'd try here instead!

Any trouble shooting I can do?  Or is it a glitch?

Thanks in advance