Prepare Bank Deposit - want to delete deposit lines listed
- 10 months ago
Hi bj80,
Thank you so much for your detailed post and my apologies for the late response. It appears that the linked accounts in your company file might not be configured correctly. Could you please verify whether the bank account for cash payments (Setup --> Linked Accounts --> Payroll Accounts --> Bank Account for Cash Payments) matches the bank account for undeposited funds (Setup --> Accounts & Banking Accounts --> Bank account for undeposited funds)? If both accounts are the same and set up as the main cheque account, the bank deposit preparation might not clear anything from that window. It's important to note that the linked account for undeposited funds should never be the main bank account.
The easiest resolution would be to change the linked accounts for undeposited funds, as this would clear any transactions under the "Prepare Bank Deposit" screen. However, I recommend taking a backup of your file before making any changes, so you can revert back in case of any issues.
Please do let me know how you go on this.
Regards,
Earl