Forum Discussion

TracyL2's avatar
TracyL2
Experienced User
4 years ago

Reconciliation Outstanding Cheques in Bank Reconciliation

Hi Team   I've been reading through the questions and answers to this in the Community, however still unsure what to do.   We have Outstanding cheques appearing in our Reconciliation Report - and...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    TracyL2 

     

    Hi Tracy

     

    You can send me those screenshots by private message.

     

    It sounds like there is a duplication happening somewhere. Once I have a look at those screenshots we'll be able to work it out.

     

    Can you open both transactions that are appearing in the Bank Register and send me screenshots of those too.

TracyL2's avatar
TracyL2
Experienced User

Thanks for the reply.

 

I'll give it a shot and check the link you've provided, and yes the entries appear twice in the MYOB feed - but like this as an example:

 

The Bank Feed displays wages 3/2/21 (the date the wages are set to be auto paid), then I process the wages on 4/2/21 - so I therefore end up with two entries in MYOB for the same week of pays.

So when I come to reconcile the month of February - the wages appear twice for each fortnight and I end up with an OOB figure which is always the total sum of wages. The only way I can reconcile the month is to NOT include the MYOB entries for the 4/2/21, go to RECONCILE Accts - put the statement date and actual bank balance statement figure and then I'm no long OOB. However, as I've not inlcuded the payaments show up on the Reconciled Report as Outstanding.

 

Hope that makes sense. Am I doing something wrong?

 

Thanks

Trac

 

I have to unclick the MYOB entries processed in MYOB

Tracey_H's avatar
Tracey_H
Former Staff
4 years ago

Hi TracyL2 

 

Can you send me a screenshot of the Bank feed window showing the two transactions? Can you also tell me exactly what transactions you are processing?

  • TracyL2's avatar
    TracyL2
    Experienced User
    4 years ago

    Tracey - is there any chance I can send personally to you or offline?

    There's too much info to block out.  I will do what I can to block out if I can't send to you offline from here.

    Sorry, I meant it's the BANK REGISTER that shows two entries for the same payments, the BANK FEED is correct.

    The BANK FEED is not OOB atm, it only appears OOB when I come to reconcile - which means entries must be wrong - but it's always related to the wages - and this started occurring in September.

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      4 years ago

      TracyL2 

       

      Hi Tracy

       

      You can send me those screenshots by private message.

       

      It sounds like there is a duplication happening somewhere. Once I have a look at those screenshots we'll be able to work it out.

       

      Can you open both transactions that are appearing in the Bank Register and send me screenshots of those too.