Forum Discussion

anneragg's avatar
anneragg
Experienced User
3 years ago

splitting a transaction in Bank register

I am using Accountright Standard 2022.2 and the "Split " function on the Bank Register page is no longer working.
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi anneragg 

     

    Just wanted to check in and see if you've been able to resolve this. As mentioned by Lisa ( LRBooks61 ) the Split button in the Bank Register window is a shortcut to open the Spend money window. In situations where a window doesn't appear to be opening the first thing I'd try is clicking on Window>>Tile or Cascade. In the majority of these cases the window is opening but is hidden.

     

    The other thing to check is that the window hasn't been minimised.

     

    If you're still having problems please let me know.

anneragg's avatar
anneragg
Experienced User
anneragg wrote:

I am using Accountright Standard 2022.2 and the "Split " function on the Bank Register page is no longer working.

Also I find that I cannot bring up a transaction that is already in the bank register to edit it. Im only 2c out but it needs to change, I cannot delete it and I cannot edit it! AHHHH!!!!!

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Just check if it has been ticked in the reconcile screen - if it is untick and then you might be able to do your adjustment

 

Lisa

  • anneragg's avatar
    anneragg
    Experienced User
    3 years ago

    No I had not reconciled it, but that gave me a idea to get the bank feed and from there I was able to get back to the Spend Money module and adjust the amount before reconciling. The original problem still exits but at least  I have been able to sort that one problem

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      3 years ago

      Hi anneragg 

       

      Just wanted to check in and see if you've been able to resolve this. As mentioned by Lisa ( LRBooks61 ) the Split button in the Bank Register window is a shortcut to open the Spend money window. In situations where a window doesn't appear to be opening the first thing I'd try is clicking on Window>>Tile or Cascade. In the majority of these cases the window is opening but is hidden.

       

      The other thing to check is that the window hasn't been minimised.

       

      If you're still having problems please let me know.

      • anneragg's avatar
        anneragg
        Experienced User
        3 years ago

        Brilliant.

         I have just come back from holiday and tried youyr suggestion and VOILA!

         

        Thank you so much