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Hi Jules007 

 

Can you please ensure that the linked accounts for the Bank Account for Electronic Payments and Bank Account for Undeposited funds have been set up as that can also cause this error. To check these linked accounts have been set up in AccountRight:

 

1. Click on Setup
2. Choose Linked Accounts
3. Choose Accounts and Banking
4. Check that a bank account has been assigned for

• Bank Account for Electronic Payments
• Bank Account for Undeposited funds

If these accounts are set up properly, please turn off the preference for Automatically email sales when they are recorded (invoices, orders, and quotes) under Setup >> Preferences >> Sales/Purchases, before using the recurring transaction under Receive money as that has resolved the issue for some users.