Forum Discussion

CA_EGH's avatar
CA_EGH
3 years ago

Importing General Journal error 19 Unbalanced Transaction

Hi Community,   A new business of ours uses Guestpoint as its accomodation software. It produces an export for the income and payment recognition in the form of a general journal entry. It is based...
general journal import guestpoint
  • Mike_James's avatar
    Mike_James
    3 years ago

    Hi CA_EGH , welcome to the forum. My guess is that the import process in the new AccountRight requires the Amount column to be the net amount, regardless of what the GST-inclusive flag says (this only affects the display of the transaction in AR). 

     

    In your file the Amount column is the inclusive amount, which used to be acceptable to v19 imports.

Mike_James's avatar
Mike_James
Ultimate Partner

Hi CA_EGH , welcome to the forum. My guess is that the import process in the new AccountRight requires the Amount column to be the net amount, regardless of what the GST-inclusive flag says (this only affects the display of the transaction in AR). 

 

In your file the Amount column is the inclusive amount, which used to be acceptable to v19 imports.

CA_EGH's avatar
CA_EGH
3 years ago

Hi Mike,

 

Thanks for your response.

 

Uploading as exclusive amount regardless of the gst-inclusive flag worked.

 

Solution verified.

 

Regards

Craig Archbold

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