Hello I am trying to lodge some activity statements for my clients and it does not matter which version of MYOB I am using, when I click to retrieve the BAS online, I receive an error message.
Either - Networkerror when attempting to fetch resource or An error has occurred, Please try again.
Is there an issue here?
I had the same issue and got around it by copying the website address from the error page into a different browser. My problem was with Firefox, and clearing the cookies and cache doesn't appear to work but using Chrome I didn't have an issue. Hopefully this is a one-off thing as I don't care much for Chrome.
Hope this helps.
I'm having the same issue, driving me nuts
Try what BGRA suggested, copying the website address from the error page into a different browser.
It worked for me
Thank you very muck, this worked. I also hope this is a once off as I also do not like Chrome.
Same issue here..the very informative message - 'An error has occurred, Please try again.'
It failed in Chrome. Cleared cache. Still fail. Tried in Edge. Still fail. I gave up on myob and lodged directly on the portal
Hi ALL,
My apologies for the late response.
Currently, when this issue occurs, it can often be resolved by clearing your browser's cache and history or by trying to log in from a different browser.
Feel free to post again, we're happy to help!
Regards,
Earl
