Forum Discussion

normbay1's avatar
normbay1
Contributing User
4 months ago

Copying a GJ for a new transaction

what is the best way to copy a general journal for a new similar transaction?   I used to do 'Record and Duplicate' but then the new transaction seems to have the same GJ number as the old transact...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi normbay1,

My apologies and thanks for your prompt response. We have an online script that we can arrange on the backend to fix this issue. I recommend reaching out to our virtual assistant, MOCA. It's designed to dive deeper into issues like this. Give it a try!

Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is ready to pick up where MOCA left off.

Regards,
Earl

normbay1's avatar
normbay1
Contributing User
4 months ago

It is now working again, so I will not trouble MOCA.

Perhaps it is related to earlier problems I have experienced (at the weekend) when GJs are not even saved.

  • Jemar_C's avatar
    Jemar_C
    Valued User
    4 months ago

    Hi normbay1,

     

    Thank you for your post and were glad to know that it's already working.

     

    Feel free to write a post if you need further assistance.

     

    Cheers

    Jem

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