Forum Discussion

INTHEHILLS's avatar
INTHEHILLS
Experienced Cover User
9 months ago

Bank Feed cannot link Bank

Received email saying bank feeds are reading, however cannot choose bank account to link, drop down arrow not working
  • Earl_HD's avatar
    Earl_HD
    9 months ago

    Hi InTheHills,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi InTheHills,

Thanks for your post, and my apologies for the late response.

If bank feeds are configured for a credit card account, please verify the presence of a liability account code in your accounts list. If the account codes are correctly configured and you're still facing difficulties selecting the appropriate account, kindly attach a screenshot of the Bank Feeds window along with the options visible in the account selection dropdown. This additional information will assist us in conducting a more detailed investigation.
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.


Looking forward to your response.
Regards,
Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi InTheHills,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl

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