Forum Discussion

BOTP's avatar
BOTP
Experienced Cover User
3 years ago

Bank Reconcile with Web Browser

I have done a reconcile using the new web interface for AR. It shows an inbalance of around $500. Using the exact same data in the app, I get the correct imbalance of around $770. I can't see why th...
  • Melisa_D's avatar
    3 years ago

    Hi BOTP

     

    Thanks for your post. Can you please clear your AccountRight cache, once cleared can you check to see if the out of balance is the same as the browser, if it isn't can you please attach a screenshot of the balance within AccountRight and the browser so we can investigate further.