11 months ago
Bank reconciliation following upgrade
Hello, since the 'upgrade' my bank reconciliations for one of my accounts are all over the show. I last reconciled when I did October's GST in November (before upgrade) and now even that month doesnt...
- 10 months ago
Hi Evie5214,
Thanks for posting and welcome to the Community Forum.
I'm sorry to hear about your difficulties reconciling your accounts. Generally, if a bank reconciliation is previously balanced but won't balance after undoing reconciliation, there are likely hidden transactions on it. I recommend following these steps and trying reconciliations again.
- Open the reconcile accounts screen.
- Choose the account in question.
- Input the statement date 30/12/9998.
- Mark all transactions check.
- Copy the calculated closing balance to the closing statement balance.
- Click reconcile.
- Undo reconciliations.
These steps will make missing transactions appear.
Let us know if you require any further assistance.
Thanks,
Genreve