Forum Discussion

frank3's avatar
frank3
Experienced Cover User
8 months ago

"check internet connection" when attempting to dload an invoice

when trying to download an invoice i get "check internet connection"   1. my internet connection is just fine, thankyou. 2. I've been downloading my invoices in exactly this fashion for a decade a...
frank3's avatar
frank3
Experienced Cover User

thankyou, I did not think to mention that my internet was working fine and indeed it was working well enough for me to log in to myobs crowdsourcing page to make the post in between attempts at downloading the files as this would have been clearly obvious.

 

i also thought to ensure deactivation of my adblocker before i logged in to this free crowdsourcing page.

 

 

 

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi frank3,

Thank you for your response. If you continue to experience this issue, I suggest contacting an IT specialist directly for assistance.

Feel free to post again, we're happy to help!
Regards,
Earl

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