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MyobUser89's avatar
MyobUser89
Contributing User
2 years ago

coding error

Hi MYOB community,   I am hoping someone can assist me with the below error -    When I try to code my bank transactions, I get the following error:  "Something went wrong. Please try again or...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi MyobUser89,

    I'd like to inquire whether you are still experiencing the issue. I have sent you a private message containing the solution. Kindly check your inbox.

    Looking forward to hearing from you soon!
    Regards,
    Earl

Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi MyobUser89, 

 

Thanks for posting your concern and welcome to the Community Forum. 

 

I'm sorry to hear about your difficulties in coding your bank transactions. May know the steps you were going through before the error message comes up and may I ask for a screenshot of the error message? 

 

We look forward to your response.

 

Thanks,

Genreve

MyobUser89's avatar
MyobUser89
Contributing User
2 years ago

Hi Thank you for getting back to me  -

After logging in and navigating to the 'Dashboard' section, I noticed that both income and expenses are displaying as 'NIL' (Screenshot 1), which seems unusual.

Next, I clicked on 'Banking/Bank transactions' and began assigning codes to each transaction. However, I encountered an issue where the code disappears as soon as I add it, and I received the error mentioned in the second screenshot (Screenshot 2).

Thanks

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