Forum Discussion

Leigh_P's avatar
Leigh_P
Experienced User
3 years ago

Match Super payment

In Bank Transactions, a transaction that was paid through Pay Super isn't finding the match from the payroll. Any ideas appreciated. Thank you.
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Leigh_P 

     

    This can happen if the super transaction is already reconciled. Can you please go to Banking>>Reconcile Accounts and check if this transaction is ticked. If yes, please untick it and it should appear for you to match on the Banking>>Bank feeds screen. Let me know if you have additional questions on this. 

     
Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi Leigh_P 

 

This can happen if the super transaction is already reconciled. Can you please go to Banking>>Reconcile Accounts and check if this transaction is ticked. If yes, please untick it and it should appear for you to match on the Banking>>Bank feeds screen. Let me know if you have additional questions on this. 

 

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