Forum Discussion
Rocky8
Experienced Cover User
Hi Earl
Thanks for your reply.
I have tried all of the things you have suggested but my transactions are still not automatically matching.
This has only been a problem since the lastest upgrade.
Are we the only ones having this problem or is this a glitch with the uprade??
Earl_HD
7 months agoMYOB Moderator
Hi Rocky8,
My apologies for the late response. We haven't received any notifications from other users regarding this issue after the upgrade. Could you please verify that the transactions you are attempting to match haven't been reconciled or marked as checked in the reconcile accounts window? Doing so could potentially prevent the transactions from being matched.
Looking forward to your response.
Regards,
Earl