MYOB transactions source of data entry unclear

Hi kunsangyeshe, 

 

Thanks for your post and apologies for the delayed response. 

 

Sorry to hear about your difficulties with reconciling accounts. The bank transactions window shows transactions from either the bank feeds or QIF files uploaded, on the other hand, the reconcile accounts window shows all transactions that are recorded inside the application. So, fixing the reconciliation window does not involve the bank feeds or QIF files. I would recommend checking all transactions inside the reconciled accounts and comparing them to the bank statement transaction. Any missing transactions or duplicate transactions must be corrected. Also, I would recommend doing a future dated reconciliation to make sure no transactions are missing. Here are the steps for it. 

1. Banking > Reconcile accounts.
2. Choose the bank account in question.
3. Input statement date as 31/12/9998.
4. Copy the calculated closing balance value to the closing bank statement balance.
5. Click Reconcile.
6. Click undo next to the date last reconciled. 

Let us know if you require any further assistance with this. We're happy to help. 

 

Cheers,

Genreve