Forum Discussion

Nikki8's avatar
Nikki8
3 years ago

Statement text

Morning, as of 1st July when I am in bank transactions and go to match a transaction with a bill i have previously created an error message comes up stateing that - You have indicated that the transaction is to be paid electronically. All electronic payments must contain Statement Text.

 

How do i fix this i have tried a few things but nothing works?

 

Thanks 

  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi Nikki8 

     

    Thanks for your post. This error message appears when the linked account for electronic payments needs to be changed to the electronic clearing account.

     

    To change the linked account:

    1. Click on Accounting
    2. Click Manage linked accounts
    3. On the bank account for electronic payments click the drop and select the Electronic clearing account.

    Let me know if this solves it for you!

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi Nikki8 

     

    Thanks for your post. This error message appears when the linked account for electronic payments needs to be changed to the electronic clearing account.

     

    To change the linked account:

    1. Click on Accounting
    2. Click Manage linked accounts
    3. On the bank account for electronic payments click the drop and select the Electronic clearing account.

    Let me know if this solves it for you!