2 years ago
Unable to setup a bank feed for Amex
Hi there,
Has anyone experienced a similar issue where you try to connect your Amex bank feed but its not one of the drop down options when you 'create a bank feed'?
The Amex credit card is not an option that you can select, despite the instrustions online saying you can do so.
Thanks,
Ben
Hi Ben_B,
Thank you for your response.I appreciate your effort in clearing your cache and doing troubleshooting. In my understanding, the only other reason why this is not appearing is if our subscription is for New Zealand software. The bank feeds team only services AMEX cards for Australia bank feeds. If this is not the case, feel free to let us know and we'll investigate further.
Let us know if you require any further assistance.
Thanks,
Genreve