Forum Discussion

JKH's avatar
22 hours ago

Uncategorised Transactions

My Bank Transactions feed shows there are 3 Uncategorised Transactions, however, the Out of Balance is $0.  There are no 'Uncategorised Transactions' showing when I click on that link.  I've changed the date period, to Last Financial Year, This Quarter, etc and to when I first started using MYOB last year.  Up until last week, it was showing '0'.  Is this just a glitch?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi JKH,

     

    There is a possibility it could be a glitch. I recommend filtering the window from an older year say from around 2000 to the current date to see if shows any transactions at all. If you still can't find the three transactions, it might be best to create a support ticket from the My Account window so it may be troubleshooter more. 

     

    Let us know if you need any further help with this. 

     

    Regards,

    Genreve