Forum Discussion

RealNoxidsoft's avatar
RealNoxidsoft
5 months ago

Captcha freezes page

https://app.myob.com Hi, I can't believe I'm on the forum day one of usage with an issue. I'm trying to send my first quote and wanting to email it to the customer. Clicking the "I'm not a robot" r...
  • RealNoxidsoft's avatar
    RealNoxidsoft
    5 months ago

    Actually I don't have ad-blockers on for my Firefox, what is happening?

    Okay, only works on Google Chrome browser (ad & popup blockers disabled).

    Can't use Brave browser, Firefox, Chromium.

Shella_A's avatar
Shella_A
MYOB Staff
5 months ago

Hi RealNoxidsoft

 

I appreciate your patience with the use of Captcha, and I'm glad to know that ad blockers worked in your Google Chrome. It's like the ad blockers might be interfering with the Captcha functionality. While it's not ideal, disabling them temporarily will help. For other browsers like Firefox, even though you don't have ad-blockers enabled, there might be other settings or extensions that could be causing the issue. You could try clearing your cache and cookies next time or using Incognito mode. If you're using a VPN, disconnecting it might help as well. Let me know if you have other queries!

 

 

Kind regards,

Shella

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