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Diane4's avatar
Diane4
Contributing User
10 months ago

Need to restart entire myob business file

I started myob business in Aug 23 and in the process of learning I have ended up with some very messy accounts. I am chasing my tail nad getting nowhere and  would like to delete all entries and star...
  • Diane4's avatar
    Diane4
    10 months ago

    Hello Doreen,

     

    I am speaking with MYOB Support at the moment and am hoping for a resolution. Will see how that goes. If not, I will consider your advice as an option. 

     

    Thank you and kind regards

     

    Diane

Diane4's avatar
Diane4
Contributing User

I now have two subscriptions showing as active. Is it okay to cancel the old one as I won't need it anymore, or are they connected in some way? I don't want to pay for two subscriptions :(

 

Regards

Di

Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hi, Diane4

 

As per checking, your old subscription has an end date of 31/1/2024. This will be cancelled automatically on that given date. Rest assured that you will not pay for two subscriptions.

 

We are here to assist you promptly.
 

Best regards,

Doreen

  • Diane4's avatar
    Diane4
    Contributing User
    10 months ago

    Thank you Doreen. Your support is appreciated!

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      10 months ago

      Hi, Diane4

       

      You are very welcome! Please feel free to start a new post in the future if you encounter any further issues.

       

      Best regards,

      Doreen

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