Forum Discussion

GraemeLowe's avatar
2 years ago

Switching from SMS to Authenticator app for 2FA

I currently use SMS for 2FA but this is problematic when I am overseas on a different phone number. I want to switch to an authenticator app so I can use it wherever I am.  I found the Reset my 2F...
  • Shella_A's avatar
    2 years ago

    Hi GraemeLowe 

     

    Thank you for your post. We have already received your private message and reset your 2FA. You may now try to set up your 2FA again. 

     

    You may  have a look on this Help Article: Set up 2FA  that has detailed information and instructions to assist with this.

     

     

    If you need further help with this don't hesitate to start a new post or reply to this post and we'll be happy to assist.

     

     

    Cheers,

    Shella_A