Forum Discussion

JM1234's avatar
JM1234
2 months ago

Unable to edit invoice description

I'm having an issue - Once I have entered information in the invoice description field, if I notice an error, I am unable to highlight to delete/change. I'm also unable to click in the middle of a wo...
Jemar_C's avatar
Jemar_C
Valued User

Hi JM1234,

 

I can see that you are unable to edit invoices if you are using desktop with Windows OS but it worked when you have used MAC. May I ask if you have used the same email address login? I have checked and there is no reported about about this. You may also try to use a different browser or clear the cache in the browser and see if it will work in the desktop with Windows OS.

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

MZ123's avatar
MZ123
2 months ago

Hi, Im having the same issue too since last week.  I also cannot copy/paste info from a previous invoice to a newly created invoice or purchase. It was all working until last Tuesday. 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi MZ123

    I understand that this has changed with the new update. Please check this thread; another user experienced the same issue and found a solution. 

    Feel free to post again, we're happy to help!

    Regards,
    Earl

    • herc's avatar
      herc
      Contributing User
      28 days ago

      this is a completely irrelevant answer , are you for real for even posting it ?